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  • Home
  • About Us
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    • Leadership Team
    • Sales Team
    • Our History
    • Becoming our Customer
  • Solutions
    • Hotel360
    • Surveillance
    • Phone Systems
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    • TV Systems
    • Cabling
    • DirecTV
    • Design & Engineering
  • Contact Info
    • How to Reach Out
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    • Service Form
  • Careers
    • Join Our Team
    • DirecTV Technician II
    • NVR Technician II
    • Installation Technician
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    • Remote PBX Support Tech
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    • Project Coordinator
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Project Manager

Department:  Video Installation Team

Location:  Fargo, ND

Job Title:  Project Manager

Reports To:  Program Manager

Type of Position:  Full-time, 40hrs/week


General Description:

This position requires a organized individual with a positive attitude.  Excellent customer service and communication skills (written and verbal) are critical.  Must be able to work independently, be self-sufficient, flexible and a team player. Requirements of the position include, but are not limited to:

     ·  Daily coordination, support and communication with technicians in the field 

     ·  Daily communication between vendor managers, customers, other vendors, and   internally on timelines, problem solving, and scheduling

     ·  Attending mandatory weekly calls

     ·  Making travel arrangements for traveling technicians

     ·  Assisting with requests for technicians through Field Nation for installations, site surveys        and coordinating accordingly

     ·  Being familiar with applications needed for DirecTV and Connected Room installations

     ·  Cross referencing databases to confirm accuracy.

     ·  Creating contracts and job costing review


Preferred Experience:

     ·  One or more years of customer service experience

     ·  Experience with video or OTT platforms is preferred, but not required

     ·  Ability to work well in as a team 

     ·  Ability to work through problem solving in a fast paced environment


Salary and Benefits:

     ·  Paid Time Off (PTO) - 17 days per year plus

     ·  9 Paid Holidays

     ·  401k Match of 4%

     ·  Health Insurance Allowance Pinnacle pays 50% and Employee pays 50%

     ·  Hourly Wage - depending on experience

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