Project Coordinator

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Department:  Hilton Program Team

Location:  Fargo, ND

Job Title:  Project Coordinator

Reports To:  Program Manager

Type of Position:  Full-time, 40hrs/week

General Description:

This position requires a organized individual with a positive attitude.  Excellent customer service and communication skills (written and verbal) are critical.  Must be able to work independently, be self-sufficient, flexible and a team player. Requirements of the position include, but are not limited to:

·  Data entry for new customers 

·  Daily coordination and communication with technicians in the field and management

·  Communicating with customers as needed

·  Attending mandatory weekly calls and documenting notes 

·  Making travel arrangements for traveling technicians

·  Assisting with requests for technicians through Field Nation for installations, site surveys and coordinating accordingly

·  Being familiar with applications needed for installations

·  Communicating with other coordination teams to confirm completions of other platforms

·  Cross referencing databases to confirm accuracy 

Preferred Work Experience:

·  One or more years of customer service experience

·  One or more years of data entry experience

Education Requirements:

·  High School Diploma

·  One year of office experience

Salary and Benefits:

·  Paid Time Off (PTO) - 17 days per year plus

·  9 Paid Holidays

·  401k Match of 4%

·  Health Insurance Allowance Pinnacle pays 50% and Employee pays 50%

·  Hourly Wage (depending on experience):  $20.00