Local PBX Field Service Technician
Department: Service – PBX/Voice
Location: New York City - Try-State Area
Job Title: Field Service/Support Technician
Type of Position: Full-time 5 days / 40 hours per week, OT
With the ability to be on the After Hours On-Call Rotation Schedule
General Job Description:
This position requires an organized individual with a positive attitude, capable of in-depth troubleshooting and customer support. Motivated tech with the ability to work with others and minimal supervision.
Daily duties will include working PBX / VM / CAS Systems / inside and outside cable plant / Moves add and Changes. IP PBX a plus.
Service tickets while maintaining documentation and customer satisfaction.
Excellent customer service and communication skills (written and verbal) are critical.
Requirements of the position include, but are not limited to, the following:
Work Experience Requirements:
Compensation Plan: Health, Dental, Vison, Company matching 401K, Mileage and Cell Phone