Mitel Hospitality Solutions

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Good communication is at the heart of every successful hotel. Mitel hospitality customers
enjoy scalable, reliable communications, optimized to meet the needs of their industry.

From small hotels, to some of the world’s most famous luxury establishments, Mitel offers communications solutions that provide best-in-class:
Guest Service
When dealing with guests, little things matter, like greeting your guests by name, managing their privacy and ensuring guest services are delivered in a timely manner. Mitel’s experience in the hospitality sector enables hotels to manage guest experience with a minimum of fuss.

Operational Efficiency

In a busy hotel environment over 80% of staff are mobile, delivering service, answering calls and managing back office tasks. Mitel offer intuitive interfaces to reduce training time, mobile working to free staff from fixed locations, applications to manage service requests and business analytics to help you manage operations.


Mitel understand every hotel is different. Choose secure, reliable voice or a sophisticated multi-media solution extended to your guests own mobile device. Make technology front and center of guest experience or use technology in the background to deliver service excellence. Mitel is able to offer unrivalled freedom to deploy on property, from a private or public cloud, or as a hybrid solution. In addition, hotels can choose to blend analog, digital and IP technology to meet hotel requirements.

Mitel 1
MiVoice for Hospitality
Choose from a range of secure, reliable communications platforms built to suit the needs of all hotels - from small to large, and from economy to luxury. You can deploy MiVoice on property, in a private cloud or a in a public cloud as a service.

Find Out More "HERE"

Mitel 3
MiContact Center for Hospitality
The way customers interact with hotels has transformed.  Customers are booking online, checking in at kiosks, ordering services on their mobiles and sharing their experiences via social media. With MiContact Center, hoteliers can make it easy and convenient to interact with customers through their media of choice.

Find Out More "HERE"

Mitel 4
MiCloud Hospitality
Reduce on-property complexity, simplify support and eliminate costly upgrades. Get the cutting-edge hospitality capabilities you want delivered as a service from the cloud for one monthly subscription price.

Find Out More "HERE"


Download Mitel Hospitality White Papers


PDF IconChoosing between
Premises-Based and Hosted
Communications Solutions
View / Download "HERE"

PDF IconPositioning your hospitality cloud
to deliver the next-generation
hotel guest experience
View / Download "HERE"

About Mitel:

Mitel Corporation
Founded in 1973, Mitel is a global provider of business communications and collaboration software and services. We make communication simple. Our globally connected world has forced businesses to rethink how they communicate. Mobile lifestyles, a flood of technology, economic pressures and an “always on” mentality have created both opportunity and challenges for organizations of all sizes.

Mitel® (Nasdaq: MITL) simplifies complex communications and keeps businesses in step with the pace of change. Our innovations make it easier to connect and collaborate, while reducing costs and implementation headaches. We partner with market leaders like VMware® and Research in Motion® (RIM®) to make our solutions integrate seamlessly with theirs — increasing value to customers.