Good communication is at the heart
of every successful hotel. Mitel hospitality customers
scalable, reliable communications, optimized to meet the needs of
From small hotels, to some of the world’s most famous luxury establishments, Mitel offers communications solutions that provide best-in-class:
• Guest Service
When dealing with guests, little things matter, like greeting your guests by name, managing their privacy and ensuring guest services are delivered in a timely manner. Mitel’s experience in the hospitality sector enables hotels to manage guest experience with a minimum of fuss.
• Operational Efficiency
In a busy hotel environment over 80% of staff are mobile, delivering service, answering calls and managing back office tasks. Mitel offer intuitive interfaces to reduce training time, mobile working to free staff from fixed locations, applications to manage service requests and business analytics to help you manage operations.
Mitel understand every hotel is different. Choose secure, reliable voice or a sophisticated multi-media solution extended to your guests own mobile device. Make technology front and center of guest experience or use technology in the background to deliver service excellence. Mitel is able to offer unrivalled freedom to deploy on property, from a private or public cloud, or as a hybrid solution. In addition, hotels can choose to blend analog, digital and IP technology to meet hotel requirements.
Choose from a range of secure, reliable communications platforms built to suit the needs of all hotels - from small to large, and from economy to luxury. You can deploy MiVoice on property, in a private cloud or a in a public cloud as a service.
Find Out More "HERE"
MiContact Center for Hospitality
The way customers interact with hotels has transformed. Customers are booking online, checking in at kiosks, ordering services on their mobiles and sharing their experiences via social media. With MiContact Center, hoteliers can make it easy and convenient to interact with customers through their media of choice.
Find Out More "HERE"